A Mostly Unpleasant Encounter

 Some People Will Never Change.

There is this restaurant by the sea.
It offers dishes for which it charges diners more than a bit, especially since Covid began.

Recently a couple, whom I know well, had a meal there. The wife ordered Barramundi. When she was served, she took a first bite and sensed something was not right. The fish served was flaky, most likely an indication of the seafood being not fresh.

When the wife let a wait staff know, the latter, right in front of the diners, took a bite of the Barramundi as well from the plate, as if not trusting what the customer said.  Only then did the staff take away the flaky fish.

The wife then only had her plate re-served.

When the husband went to pay the bill, this couple was charged with two serves of the 50 dollar Barramundi dish. 

Many other friends had also experienced similar treatment at this same restaurant.  It does not seem to be a one-off.

So what can we learn from.the antics observed at this restaurant?

There is a lack of finesse and attention to detail at this restaurant.
Staff employed never seem to learn, dwelling in a world of their own.

When a restaurant charges upmarket prices, the onus on them is to deliver better and treat customers on a more ethical basis.

Have you come across such self centeredness in people or businesses you deal with, whether as a customer, volunteer, donor, supporter or worker.

When diners at that restaurant make time and effort to let staff know of the problem, it is also because they want to continue supporting that restaurant.

The diners do not want to hear
excuses, only hoping for the
restaurant and staff to earnestly make things better - and not inflict the same negative experience on others.

What is it they say, you can try to lead a horse to water, but not make it drink.

In such circumstances, I have never gone back to patronise that restaurant, when they have been patronising to me and other diners.
Let my time, effort and funds be utilised for better causes.

Customers can see through pretense, lack of courtesy and sub standard service.

Some People Will Never Change.

#yongkevthoughts