Whatever and However
I recall from Dickens, A Tale of Two Cities, "it was the best of times, it was the worst of times." Remaining loyal does not pay. That is, when dealing with certain business providers in our everyday routine lives. When they want you, they woo you to the ends of the Earth. Once they have you, they eventually take you for granted. Is this what we want in our society? I am amazed at this attitude of not maintaining customer relationships. In my twenty years dealing with Australian providers, I seriously am convinced of two things: 1. When they run shouting advertisements, out of the internet, print or telly, on their side, things are actually happening exactly to what they are desperately trying to tell us otherwise - when the catch cry is more captivating, be careful and be very afraid; 2. Like false love and friendships, such businesses court you only in the beginning. After that, I feel like an abandoned parent, of whatever gender, holding the infant ...