How Do You Treat Airline Crew?

It is shocking to know that first line staff in Australia attending to emergencies are often abused, physically attacked and risk their lives trying to help.

The lack of personal morals and being under the influence of deranging drugs and Ice may be the reasons behind such behaviour, but it just does not make sense. Police personnel, medics and rescue specialists bear the brunt of anger from ungrateful individuals.

What has been under reported is also the personal risks faced by cabin crew staff working on the thousands of air flights hovering above our skies at any one minute. The age of elegance and privilege flying in the air has long finished with the advent of budget airlines, maximisation of paid passenger capacity and the boom in tourism.

It used to be the highest opportunity in the service industry to be a uniformed steward or stewardess working to comfort airline passengers. There was a high expectation of standards from both passengers and airline crew in their interaction. Although air crew members are mostly still spick and span in their wardrobe and work behaviour, passenger quality can deteriorate in several respects.

Air passengers tend to dress down these days in a more casual world. Don't even think of customers on cruise ships and train services. At the same time, rhe service expectations of many passengers have increased. Do we blame the airline companies for such developments? In an increasingly crowded field, there is pressure on airlines to differentiate on several fronts - and cabin crew service is a significant one.

Passengers see the crew, literally, as the persona of the airline. They dish out the food and alcohol, resolve issues arising when individual passengers need to store too many hand luggage items and have to play supporter and referee when there are disputes between passengers. Some passengers demand that cabin crew are house help, waiters, girl friends, boy friends, nannies, tech specialists, comforters, conversation buddies, nurses, barmen, butlers and restaurant staff - all at once.

Confronting incidents as being spilled by drinks and food can lead to things bigger than they are. And not just by serving staff. Many have come across episodes of air crew being thrown things, verbally abused by drunken passengers and being accused of rudeness. The aim of a flight is to get from Point A to Point B, you may think - but it is no more, as the hype builds up with too many cabin crew members and passengers trying to cope with the negative effects of flying across too many time zones, being cooped up in essentially tight spaces and having to fly too often.

It Can Be All Relative

11 degrees Celsius is nippy when you are used to 19. It can be so warm in comparison when you have had to put up with minus five.

Waiting for a commuter train that comes every 15 minutes is a pleasure when you are often subject to wait another hour after missing a train. 15 minutes is unbearable when you only wait every three minutes.

Driving for 500 kilometres on the road allows you to cross several countries in Europe. Being on the road for five hours in Australia still does not change the passing scenery.

Ten hours on a large ship cruise seems wasted compared to the same number of time discovering new cultures, food and port cities on a day trip to an exotic island.

When you are in the company of your special someone, a day feels like an hour but when you are stuck with some one else, an hour does seem to be a day.

When one keeps occupied and enjoys a journey no matter how long it takes, there is no expectation but only pleasure on savouring every moment of the experience.

At times, it is best not to label anything or preconceive matters. If one has already decided to dislike some thing with a closed mind, his attitude is coloured and limited. If one does not allow one bad experience to still open up and question why not, he has himself jumped over the roadblock to further evaluate what can be a better perspective.

Everything can be relative, delights do wait in the dark and things always change. The warm sun awaits you past the freezing rain. The destination can pale in rewards compared to gems come across on the journey. A moment's pleasure can lead to years of hard work but also quiet content. Years of hard and smart work do lead back to a grateful joy.

The length of time may not matter, but does allow a gradual build up of happiness. The best experience can be an unanticipated acknowledgement, a chance encounter or a simple smile.

There is no need to over plan. Go with the flow, do not overburden your body, allow the mind to go free once on a while.

Everything truly is relative.

#yongkevthoughts

The State of the Commonwealth - Australia

It was not long ago......in the hundred years after Federation, a freshly minted nation thrived on discovery of resources, development of its unique character, defence against intrusive forces, dedication to family, disengagement from old ideas and dedication to lifestyle.

Yet at the same time, underlying dark currents persisted which continue to this day. There is the debacle of not sufficiently and positively engaging with the people of mankind's oldest surviving culture. The land and what else Nature provides has been incessantly exploited with mineral and other resource extraction, without a significant degree of human value add. Small scale farming face challenges to survive. Vast spacious interiors, mostly empty, have been cited as to why we cannot do this or that to compete or compare with more dynamic overseas initiatives. Costs remain high in labour, things get done slower and there is a distinct lack of will to achieve better. Why stress when the waters of the blue ocean bid you to slow down?

Yet music and sports leapt in talent to define Australia ahead of most other countries per capita. Dilution of Anglo culture was inevitable after World War 2 - and this is also a nation located geographically closer to Asia and the South Seas than to Europe. This denial bubble did indeed burst with the rise in economic power of Japan, India and China. Opening the country to more Asians and Middle Easterners in the 21st century has changed the character of capital cities.

Demonstration of union rights in the past has transformed into actions for political correctness, in giving a fairer go for many selective groups oppressed in the past. The devolution of the past in Australian society arrangements, structures and conventions means heading into an transitional environment which can spell discomfort and delusion for some and yet determination and distinguished opportunity for others.

Yet disdain for political behaviour and poor leadership has increased. While a whole diversity of culinary delights are made available by multi-culturism, there has been a rising debacle in the inadequacy of infrastructure and pricing to meet the rising demands of bigger populations. The myth of affordable housing has been debunked for many young couples, along with a reasonable cost of living for everyone. The deescalation of standards in consumer service, privacy protections and compliance practice can make policy and regulation seem ignored. The spectre of a widespread gambling mindset and addiction amongst the population does rear its ugly head.

Depersonalisation has increased in many aspects of Aussie life. Personal drug dependency, electronic screen obsession, domestic violence at home and destabilising driver behaviour on the roads has disturbingly increased - just watch and hear the media. Fitness levels have decreased with the rise of obesity, sitting for too long and the decluttering of good nutrition habits.

Corruption has been escalated by older adults at the same time that quality learning by youngsters has not been maintained. The volume of passengers on aircraft and cruise ships descending on to Australian borders can be described as both delightful for business and disturbing for border controls. More narcotics come in with greater impunity.

Religious practices in Australia are observed in a more variety of beliefs but there is also a marked increase in the numbers belonging to the atheist denomination. There is also a widening divide between the very rich and the middle class. Getting a university degree does not differentiate a young person much anymore, as universities churn out increasing numbers of graduates whilst key innovative skills for the future have not been invested in. Baby boomers live longer with new implications for this demographic. Social support structures that are no longer viable need to be reviewed. 

There has been a lack of positive and unifying matters for Australians of various backgrounds to be passionate about. We are figuratively still paddling our national canoe perhaps a bit drifting between our actual past and potential future.

Despite the disparate variety of challenges, Australia continues to drive on. If you believe the official statistics, its economy has not stopped growing since 1992. The blue sky over this continental island is an envy for most populations in the Northern Hemisphere.

There is this opportunity to still make the most of Australia's unique position, assets and advantage in a changing world - as long as it does not continue to selll its family heirlooms, rest on its laurels and allow personal greed deemphasise its national advantage. As a society, it can stop too much distracting chatter and just carry out more actions to resolve key issues.

Australia is called to redefine, be more determined and get less distracted.

#yongkevthoughts

Most Busy Air Flight Sectors

The most busy air routes in 2017 have been identified.

One may reckon it can be the route from Beijing to Shanghai , or that from LA to Frisco, as holding the top honours. No, they are only ranked No 10 busy and No. 7 busy, respectively.

What attracts passengers to frequent specific air routes? Is it the lack of alternative and viable options? Air travel can be fraught with possible disadvantages like long wait times, pushy airport officers and personal security risks. Some routes can be short enough to travel by road faster and with more passenger independence when air flights are delayed. Other routes fly over ocean and so have air travel as most optimal in time spent, changes in mode of transport and transfers.

The top ten busy air routes last year were non stop flights. Half of them were between Asian cities, with only one each for Africa, North America and South America. They also reflect busy traffic in commerce, populations with purchasing power and societies with a higher level of infrastructure. Half of the top ten busy routes involve capital cities.

The Cape Town to Johannesburg flight route was ranked at no.9, with 31914 flights last year. The most number of flights in Japan was from Fukuoka to Tokyo Haneda, at no.4 chalking up 42835 flights. In Australia, the sector from Melbourne to Sydney ranked at no.2 with 54519 flights. The air flight from Brisbane to Sydney ranked at no.8 - it can be a hassle to drive or train up taking over ten hours one way.

In Brazil, flights from Rio de Janerio to Sao Paulo Congonhas had 39325 flights at ranking no.5.

The increase in the number of airline providers has also upped the number of flights, especially from subsidiary and budget players. Lowering of ticket prices, the economies of scale in getting more passengers and the increasing links between airlines and cruise businesses add to growth. Decreased customer service, aircraft pick up delays and crowding in cabins have not deterred many passengers in many instances.

Train services that charge more than airlines and take longer to complete journeys have not helped their own interests. Exceptions are high speed trains that are efficiently run in nations such as France, Japan, China and Germany. Why take a flight when a HSR can deliver you or your goods as quickly as the air travel time itself?

So what was the busiest air flight corridor in 2017? Having 64991 flights, it was from the holiday isle of Jeju to Seoul in South Korea.

#yongkevnews

Rules, Roads and Reality

You can witness double parking of vehicles with their drivers not having a care in the world. Less people would dare to park or stop in stipulated bus zones, especially in built up areas of capital cities, for the rights and power of bus drivers are never to be under estimated. Interesting enough, the above behaviours do not attract driver demerit zones in New South Wales, unless they are committed within a school operating zone.

What attracts the most number of driver penalty points in NSW?  Nine points that is, for driving a vehicle with no one wearing seat belts, with two or more unrestrained passengers aboard. 

If you drive in the dark without a head light, it is amazing you are penalised for one point. This compares the risks of creating carnage and damage on the roads.  A failure to dip headlights also costs only a single driver demerit point.

Driving on the wrong side of a dividing line only involves three demerit points.  Crossing a continous line separating marked lanes incurs two points, just as failure to give proper signal when drawing out from the side of road.  These call for a review to increase the demerit points.

There is an interesting situation for a driver to be fined three penalty points - driving with part of body outside the vehicle.  Where do we stand with doggie pets jutting out their paws, head or tongue to enjoy the passing breeze?

In some foreign countries, it is easy to observe drivers make illegal U turns - if caught, such driver action costs only 2 demerit points and 3 in a school operating zone.

The following have shown increased incidence on NSW roads:

a) Use of mobile phone when not permitted - 4 points

b) Turn or stop without signalling - 2 points

c) Drive behind other vehicle too closely to stop safely - 3 points

d) Increase speed while being overtaken - 3 points

e) Drive in right hand lane when speed limit is over 80 km per hour.

All these rules have a purpose but sadly are often breached due to lack of resources in monitoring.    Driver behaviour is often an outcome of other issues in society - personal stress, reduced ethics, over crowding, depersonalisation, individualism and more.

Three points penalty are imposed for episodes of burnout, having someone alive but travelling in your car boot and starting or driving a vehicle with unnecessary noise or smoke.   I  do not like the use of subjective phrases like unnecessary - but I reckon that was necessary to cover the range of vehicles and scenarios, countryside or urban.

#yongkevthoughts