Wednesday, 12 March 2025

Becoming A Customer

 Human pyschology in approaching purchases - a deal, a package, a commitment, an arrangement or a perceived need - can be fascinating, bewildering or just being held captive.


Try assessing whether you would enter into the following product arrangement.

1.    You pay upfront in money for a promise of services.

2.     The annual charges increase every financial or calender year - and will definitely be charged more if we had breached some detailed promise on our part.

3.     You are asked to disclose personal details of yourself, your lifestyle and your movements before the product is sold to you.
There is no guarantee your privacy is protected in practice in the data base of such providers.

4.    Legislation makes it compulsory for you, your entity or business to have  or require the product.

5.  The people, software robot or website interface you deal with, after buying the product, have a different personality or customer interactive approach after you buy from them.

6.    The contract for such products is purposefully made complex, utilises legalise and high sounding technical terms and has so many pages that turns off most customers from ever reading it.

7.     There have been rogue players in the product sector that you want to deal with.  Gross breaches of contract, uncivil behaviour and unexplained penalties have been landmarks of such providers.

8.    Authorities and governments have declared such providers as too big to fail.

9.    Such providers often hold us as captives by luring us with peanuts and diversions as earning points, making us buy things we do not need and make us wait for a long time before we can claim our membership rewards.   The common thread in such provider programs are getting us to be involved in churning of transactions that add volume and margin to their business.

10.    Promises of payback, claims and refunds of our upfront financial payments are laced with conditions, percentages ans administrative splitting of hairs.

#yongkevthoughts

Tuesday, 11 March 2025

Quotes from Others I Like

 If anything is worth doing, do it with all your heart. A jug fills up drop by drop. Delight in heedfulness.


If you do not change your own direction, you may end up where you are heading.

You are a seeker. Delight in the mastery of your hands and your feet, of your words and your thoughts.

An idea that is developed and put into action is more important than an idea that just stays in the mind.

What you are is what you have been.
What you will be is what you do now.

Life is like the harp string, if it is strung too tight it won’t play, if it is too loose it hangs, the tension that produces the beautiful sound lies in the middle.

Everything in moderation, including moderation.

Let us rise up and be thankful, for if we didn’t learn a lot today, at least we learned a little.

The root of suffering is attachment.
There is no path to happiness: happiness is the path.

Nothing is forever except change.

Ardently do today what needs to be done.  If we could see the miracle of a flower clearly, our whole life would change.

(Quotes are obviously not mine).

Patterns of Scamming Deceit

 Typical patterns of behaviour of successful scammers and fraudsters:


They target a vulnerability.


They take advantage of our inherent level of trust.


They seem to offer something which they seem to promise but will not do.


They often do not allow personal or phone contact.


They collect personal data in whatever disguise, pretext or purpose.


The public does not check upfront the credentials, viability and legitimacy of the scammers in whatever form they exist.


Few phone up or speak in person to those hiding behind their online existence.


They gradually try to gain our trust before they exploit us.


They love for us to click on dubious or seemingly innocent links, QR codes and icons.


They use choice of words and language which can reveal their true character.


They disappear after the kill, or move on to other forms of deceit.


They instinctively know that many scam victims do not complain, due to ego and pride, when in shame of being scammed.


They know that many scams go unpunished by authorities.


There is no such thing as a free lunch.


#yongkevthoughts