These days, some Australian Corporates which operate huge chains of supermarkets, department stores and providers of other home goods, do provide a very different atmosphere for customers.
Customers visiting their stores or outlets are filmed on video or on other forms of image.
Customers in physical stores are strongly encouraged to self check out.
Customers taking the effort to visit such stores are increasingly looked upon by management as growing risks of theft, even when most of us do not deserve to be treated as such.
Customers visiting stores used to take the experience as a destressor or as a place to socialise. We are very wrong to think so these days.
More variety of stock can be found available on line than on physical shelves.
Online services can offer delivery of heavy items better than for customers to carry such goods themselves.
Customers increasingly can no longer meet the same staff members at retail stores.
There can be no point in phoning up a store for help as they may lack staffing and no human being is assigned at work to attend to your phone call.
#yongkevthoughts
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